Plans and Pricing

We offer several plans to meet different needs:

• Basic Plan: $9.95/month - Perfect for individuals
• Professional Plan: $19.95/month - Ideal for small businesses
• Business Plan: $39.95/month - For growing companies
• Enterprise Plan: Custom pricing - For large organizations

All plans include unlimited mail storage, basic scanning, and our mobile app. Higher plans include additional features like priority support and advanced integrations.

Yes! We offer significant discounts for annual billing:

• Basic Plan: Save 20% with annual billing
• Professional Plan: Save 25% with annual billing
• Business Plan: Save 30% with annual billing

Annual billing also includes additional perks like priority support and bonus storage credits.

We accept the following payment methods:

• Credit cards (Visa, MasterCard, American Express, Discover)
• Debit cards
• PayPal
• Bank transfers (for enterprise customers)
• ACH payments

All payments are processed securely through our PCI-compliant payment processor.

Yes, you can upgrade or downgrade your plan at any time:

• Upgrades: Take effect immediately with prorated billing
• Downgrades: Take effect at your next billing cycle
• No fees: Plan changes are free
• Flexible: Change as often as needed

You can manage your plan changes directly from your account dashboard.

To cancel your account:

1. Log into your account dashboard
2. Go to "Account Settings"
3. Click "Billing"
4. Select "Cancel Account"
5. Follow the cancellation process
6. Confirm your cancellation

Important: Cancellation takes effect at the end of your current billing period. You'll retain access to your account until then.

Our refund policy:

• 30-day guarantee: Full refund within 30 days of signup
• Prorated refunds: For unused portions of annual plans
• No refunds: For monthly plans after 30 days
• Processing time: 5-10 business days

Refunds are processed to the original payment method. Contact support for assistance with refund requests.

We believe in transparent pricing with no hidden fees:

• Setup fee: None
• Cancellation fee: None
• Plan change fee: None
• Additional charges: Only for optional services like express shipping

Your monthly fee covers all basic services. Additional charges only apply to premium services you specifically request.