Shipping
Everything related to where, how and what we ship
We ship packages worldwide to over 200 countries and territories:
- Domestic: All cities and territories
- International: Most countries worldwide
- Express Options: FedEx, UPS, DHL available
- Economy Options: USPS for cost-effective shipping
Shipping rates vary by destination, weight, and service level. Use our shipping calculator for accurate quotes.
To request package forwarding:
- Log into your iMailVault dashboard
- Go to "Mail & Packages"
- Find the package you want to forward
- Click "Forward Package"
- Enter the destination address
- Choose shipping method and service
- Review and confirm your request
Packages are typically processed within 1-2 business days of your request.
We work with all major shipping carriers:
- USPS: Priority Mail, Ground Advantage, Express
- FedEx: Ground, Express, International
- UPS: Ground, Next Day Air, Worldwide
- DHL: Express, International
We'll help you choose the best carrier based on your destination, timeline, and budget.
Shipping costs depend on several factors:
- Destination: Domestic vs international
- Weight & Size: Package dimensions
- Service Level: Express vs standard
- Carrier: Different rates per carrier
We offer competitive rates and pass carrier discounts to our customers. Use our shipping calculator for instant quotes.
Yes! Package consolidation can save you money:
- Combine packages: Up to 10 packages in one shipment
- Save on shipping: Pay for one package instead of multiple
- Reduce customs fees: Lower duty charges internationally
- Free consolidation: No additional fees for this service
Request consolidation when you have multiple packages ready to ship to the same destination.
Track your shipments in multiple ways:
- Dashboard: All shipments listed in your account
- Email notifications: Updates sent to your email
- Mobile app: Track on the go
- Carrier websites: Direct tracking with carrier
You'll receive tracking numbers immediately after your package ships.
We're here to help with shipping issues:
- Insurance: All packages insured up to $100
- Claims process: We handle carrier claims for you
- Replacement: We'll work to replace lost items
- Refunds: Shipping costs refunded for our errors
Contact our support team immediately if you have any shipping issues. We'll work with the carrier to resolve the problem.
Need help with shipping?
Our team can help you with all your shipping needs and questions.